Customer Journey at JD Fortress AI

We combine strategic advisory with hands-on technical implementation.

Discovery & Assessment

We begin by understanding your organisation— current systems, workflows, and compliance requirements. This includes:

  • Reviewing your existing tech stack (cloud/on-prem/hybrid)

  • Mapping data flows, access layers, and potential integration points

  • Identifying high-value use cases where AI can deliver tangible ROI

In-Depth Assessment & Solution Proposal

To optimise your operations, we propose the following steps:

  • Perform an in-depth evaluation of current systems and processes.

  • Create customized solutions tailored to your unique requirements.

  • Deliver a detailed proposal highlighting strategies and their advantages.

Engagement & Onboarding

To ensure a seamless partnership and onboarding process, we propose the following steps:

  • Establish the partnership with clear agreements and defined timelines.

  • Assign dedicated teams and identify key points of contact.

  • Outline project phases and available communication channels.

Strategy & Architecture Design

Based on findings, we design a secure and scalable AI architecture tailored to your needs:

  • RAG-based solutions for internal knowledge retrieval

  • Multi-agent orchestration frameworks for intelligent automation

  • Air-gapped or hybrid deployments ensuring full data control

  • Alignment with regulatory frameworks (GDPR, ISO27001, NHS DSPT, etc.)

Prototyping & Implementation

Our engineering team helps you move from design to deployment:

  • Building proof-of-concepts for rapid iteration

  • Integrating with your existing data sources or knowledge bases

  • Configuring private vector databases, embeddings, and orchestration layers

  • Continuous optimisation based on usage analytics and feedback

Training & Handover

We believe in making teams self-sufficient. After deployment, we:

  • Train your internal users and IT teams

  • Provide detailed architecture documentation

  • Monitor system performance and implement updates as needed

  • Collaborate on strategies for future enhancements and scalability.

Get in Touch

Abstract representation of digital text overlay with questions about large language models, featuring a futuristic, stylized reflection and refracted light effect.
Abstract representation of digital text overlay with questions about large language models, featuring a futuristic, stylized reflection and refracted light effect.

Contact us to discuss how our secure AI solutions can transform your business while safeguarding your data.