Customer Journey at JD Fortress AI
We combine strategic advisory with hands-on technical implementation.
Discovery & Assessment
We begin by understanding your organisation— current systems, workflows, and compliance requirements. This includes:
Reviewing your existing tech stack (cloud/on-prem/hybrid)
Mapping data flows, access layers, and potential integration points
Identifying high-value use cases where AI can deliver tangible ROI
In-Depth Assessment & Solution Proposal
To optimise your operations, we propose the following steps:
Perform an in-depth evaluation of current systems and processes.
Create customized solutions tailored to your unique requirements.
Deliver a detailed proposal highlighting strategies and their advantages.






Engagement & Onboarding
To ensure a seamless partnership and onboarding process, we propose the following steps:
Establish the partnership with clear agreements and defined timelines.
Assign dedicated teams and identify key points of contact.
Outline project phases and available communication channels.
Strategy & Architecture Design
Based on findings, we design a secure and scalable AI architecture tailored to your needs:
RAG-based solutions for internal knowledge retrieval
Multi-agent orchestration frameworks for intelligent automation
Air-gapped or hybrid deployments ensuring full data control
Alignment with regulatory frameworks (GDPR, ISO27001, NHS DSPT, etc.)
Prototyping & Implementation
Our engineering team helps you move from design to deployment:
Building proof-of-concepts for rapid iteration
Integrating with your existing data sources or knowledge bases
Configuring private vector databases, embeddings, and orchestration layers
Continuous optimisation based on usage analytics and feedback






Training & Handover
We believe in making teams self-sufficient. After deployment, we:
Train your internal users and IT teams
Provide detailed architecture documentation
Monitor system performance and implement updates as needed
Collaborate on strategies for future enhancements and scalability.
Get in Touch
Contact us to discuss how our secure AI solutions can transform your business while safeguarding your data.